ALMSTQBL ("Service Provider", "we", "us", or "our") built the إستهلاكي mobile application (package name: com.freenet.app) as a Free service. This service is provided by ALMSTQBL at no cost and is intended for use as is.

This Privacy Policy specifically applies to the إستهلاكي app and explains how we access, collect, use, protect, and disclose user data when you use our Application. By downloading, accessing, or using the Application, you explicitly consent to the data practices described in this Privacy Policy.

To provide a highly reliable, responsive, and secure service, the Application accesses and collects specific categories of data:

A. Account and Registration Information

If you register or authenticate within the Application, we may collect identifiers such as your username, email address, phone number, and service account credentials required to connect to your service provider.

B. Device and Technical Data

When you use the Application, our systems and third-party tools automatically collect technical details about your mobile device, including:

• Internet Protocol (IP) address
• Operating system version and device model
• Unique device identifiers (e.g., Google Advertising ID, Android ID)
• Network state, connection type (Wi-Fi or Cellular), and signal quality

C. Usage & Performance Diagnostics

We log app interaction metrics, crash reports, performance diagnostics, and error occurrences. This helps us identify bugs, optimize network calls, and ensure smooth operation across all supported Android versions.

The information we collect is used exclusively for legitimate operational purposes, including:

• Core App Functionality: To authenticate your account, maintain active sessions, and fetch your usage quota or account details accurately.
• Performance Optimization: To monitor application stability, analyze error reports, and deploy software updates that resolve technical crashes.
• Security & Fraud Prevention: To safeguard user accounts from unauthorized access, detect suspicious network activity, and maintain system integrity.
• Customer Support: To assist you when you contact our help desk and resolve specific account or connectivity inquiries.

The Application utilizes secure, industry-standard third-party SDKs and services to facilitate features, analytics, and advertising. These third parties may access data as governed by their respective privacy policies.

Below are the official Privacy Policies of the third-party service providers integrated into or associated with our Application:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

Your Right to Request Data Deletion

In full compliance with Google Play User Data policies and global privacy standards, you have the absolute right to request the complete deletion of your account and associated personal data at any time.

How to request deletion:

1. You can submit an immediate account and data deletion request via our secure online portal:
   Data Deletion Portal
2. You can also request data deletion directly within the Application by navigating to Settings > Account > Delete Account.
3. Alternatively, you may email a formal deletion request to info@al-eg.com. We will process and execute your deletion request within 7 business days.

We implement strict technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All data transmitted between your mobile device and our backend servers is protected using state-of-the-art TLS/HTTPS encryption.

While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the internet, or electronic storage, is 100% secure.

The Application may request certain Android permissions to function properly, including:

• Internet & Network State: Essential to connect to secure servers, synchronize account statistics, and retrieve usage records.
• Notifications: To send important alerts regarding subscription expiration, system maintenance, or security notices.

Our Application does not knowingly collect or solicit personally identifiable information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this data from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

We may update our Privacy Policy from time to time to reflect changes in our legal obligations or application enhancements. We will notify you of any changes by posting the updated Privacy Policy on this page and updating the "Effective Date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective immediately when they are posted on this page.